VJH Regulatory Consulting is led by Valerie Heard, MSW, RSW—a regulatory investigator, consultant, and registered social worker with a background in both senior leadership and front-line community practice.

Valerie brings direct experience in professional regulation and complaints management, alongside a broader career in social work service delivery. In addition to her consulting work, Val holds a senior role at a provincial regulatory body, where she leads the full complaints and discipline process—from intake to resolution—and supports committees with policy interpretation, investigative oversight, and training.

She specializes in high-risk, sensitive matters such as sexual misconduct, boundary violations, and ethical breaches. Her work is grounded in procedural fairness, trauma-informed practice, and a deep commitment to public protection and professional accountability.

With degrees in Psychology and Social Work (BSW and MSW), Val brings both academic grounding and lived experience in navigating complex systems. Her approach is principled, relational, and focused on creating safer, more ethical professional environments.

Through VJH Regulatory Consulting, Val offers independent investigations, complaint process support, and remedial supervision tailored to the needs of regulators, employers, and professional associations. She believes in values-driven practice, clear communication, and the power of fair process to restore trust and support meaningful accountability